Compare Business Phone Deals and VoIP
Get a digital business phone line with VoIP today to avoid the last-minute rush. The traditional phone network will be switched off in December 2025. Compare business phone lines and arrange installation without delay. We're here to help you save money on industry-leading business telecoms.
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We'll ask for your business address and what you need
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Compare business phone line deals and choose the right VoIP deal for you
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Switch business VoIP phone line providers in just a few clicks
Switch to VoIP before December 2025 to stay connected
Business VoIP Phone Systems Explained
Voice Over Internet Protocol (VoIP) is a term used to describe a type of communication delivered through the Internet. There are two types of VoIP: hosted and non-hosted.
Hosted VoIP allows businesses to outsource the costs of building capable servers, hardware and software to a third party. Most small businesses choose this option as there are little to no set-up costs. If you have VoIP-enabled phones, simply purchase a licence and you’re good to go. You just need to make sure you have business broadband that can handle the extra bandwidth.
Non-hosted VoIP requires a significant investment in servers and hardware that you will have on your premises. On-going costs of maintenance and upkeep will be required. This is an option many large businesses choose as they have the space and budget to front the investment costs.
What Is The PSTN Switch-Off?
The way we all make calls will be changing in December 2025. The Public Switch Telephone Network (PSTN) is closing, and everyone will need to move over to digital-based telephone systems. This means that any equipment currently using the PSTN will stop working. This includes all landline phones, alarms, EPOS payment systems, door entry systems and CCTV.
BT Openreach is making this change as the old copper wire system is old and hard to maintain. The time to take action and switch to a Hosted VoIP system is now to avoid any last-minute rush.
Understanding Your Business Phone Bill
When you receive your first business phone bill, some of the charges may be confusing, however, below we have broken down a typical bill, explained each section, and included lists of the types of charges and potential fees you may expect.
- All pages of your bill should include the date your bill was issued, your account number, and the bill reference number. In an example from BT Business below, this information is displayed in the top right-hand corner of the page. Every page will also showcase your suppliers' logo and branding.
- Page 1 of your business phone bill will include the account holder's name and the business address. It will also show a summary of your quarterly bill including the VAT. If you have already paid the bill, the invoice will also include your chosen payment method.
- Page 2 will show a summary of charges for the quarter. It will show your usual payments, not including VAT, how much VAT was for the period, and another total below, with both charges and VAT.
Beneath that, you will see in the image below, that sometimes unpaid payments can be brought forward, and there will usually be a total figure outlining your charges with VAT during that period, and the outstanding payments brought forward, combined.
A VAT summary is also included at the bottom of the page, outlining how much VAT has been charged and a total excluding the VAT.
Page 1
Page 2
- Page 3 usually shows your VAT summary. As you can see in the image below, it shows the total amount of VAT paid, and the bill total including VAT. Beneath that, it outlines which of your packages were charged VAT, and their totals.
- Page 4 in our example business bill shows a breakdown of your charges in detail, the date range, and how much VAT you paid. It also highlights the total of all your charges.
Page 3
Page 4
What Types Of Charges Can I Expect On My Business Phone Bill
Depending on what your business requirements are, most of the time you can build custom phone packages to suit your business needs.
Aside from your regular charges included in your package, you may also come across out-of-allowance charges or if you have opted to receive a paper bill, most of the time, this additional charge will be included in your final bill.
List Of Business Phone Bill Charges
- Paper Bill Charges (Most companies charge extra for a physical copy of your bill, and online paperless bills are free)
- Calls to 070, 084, 087 and 09 numbers
- Calling or texting abroad
- Roaming
- 118 (Direct Enquiries)
- MMS (Photo Messaging)
- Data Overage
- Late Payment Fees
List Of Business Phone Line Providers
Here's a list of business phone line providers. You can package up business broadband for a cheaper deal.
Business Phone Lines & VoIP FAQs
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What is VoIP?
VoIP (Voice Over Internet Protocol) is a digital-based phone system that uses an internet connection to make calls rather than the traditional copper wire phone lines that have been in use for years.
VoIP phone systems are popular with businesses as they offer enhanced features, a reliable connection and are very affordable.
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What internet speed do I need for a VoIP phone line?
Your business will need 1Mbps of bandwidth to manage a VoIP system with 10 handsets. Call quality relies on a reliable broadband connection.
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Why is BT Openreach closing the Public Switched Telephone Network?
The Public Switch Telephone Network cannot offer the features the modern world demands and is expensive to maintain. BT Openreach manages the network across the UK and decided to move towards a digital service that delivers more to users, is cost-effective, and efficient.
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How much does it cost to install a business phone line?
VoIP phone systems cost around £10 per month per user but largely depend on features, security and requirements. VoIP phone systems often have zero set-up fees and only require broadband and a compatible handset.
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What is a cloud-hosted phone system?
A cloud-hosted phone system is a budget-friendly digital solution for small businesses that do not want the upfront costs of other digital phone systems. The only expense will be purchasing the cloud-supported handsets. This is a popular option with small businesses as they can purchase new licences as the business grows without the need to install new equipment.
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Is VoIP secure?
The security of your VoIP system depends on the IT infrastructure of your business or the cloud-based service you’re using. VoIP and cloud-based telephony are just as secure as traditional phone systems.
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Is VoIP cheaper than a traditional phone line?
VoIP phone systems are usually cheaper than traditional lines. The cost saving usually comes down to the fact most companies already have an internet connection and will not need to pay for a separate line. As VoIP and cloud telephony can be bundled with broadband, it will save you money.
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Do I need a business phone line?
Business phone lines offer enhanced features and support not available with domestic packages. This will add professionalism and productivity when dealing with your customers.
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Will ISDN lines work after the PSTN switch-off?
ISDN phone systems will stop working in December 2025 as it relies on the PSTN.
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What Discounts Are Available For Business Phone Billing?
Depending on which company you go through, some providers offer savings on certain packages and even combinations of different packages.
If you'd like to see how much you could save on your business phone bill, get in touch today!
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Can I Get A Paper Copy Of My Business Phone Bill?
Most providers offer an online bill with paper bills as an option. You will usually have to pay extra on your monthly bill to receive a physical copy.
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Can I Claim Back My Business Phone Bill As Expenses?
If you are registered as a sole trader, you could claim your mobile phone expenses, as long as the phone is mostly used for your business.
You can only claim allowable expenses for the business cost.